1. Introduction

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Renew design + build ("Renew," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of participants in our Partner Referral Program. This Privacy Policy explains how we collect, use, store, and protect information provided through the Partner Referral Program registration and participation process.

 

This Privacy Policy applies specifically to the Partner Referral Program and should be read in conjunction with our main website privacy policy (if applicable).

Company Information:

Renew design + build (formerly Renew Creations)
Vancouver, WA 
Serving Clark County and Southwest Washington since 2013
Phone: (360) 253-2000
Email: joshh@renewcreations.com
 

2. Information We Collect

 

2.1 Registration Information

When you register for the Partner Referral Program, we collect:

• Full name (first and last)

• Email address

• Phone number

• Company name (if provided)

• Business type/industry

• Years in business

• Service area

• Website or LinkedIn profile URL

• Information about your interest in partnering

• How you heard about our program

 

2.2 Referral Activity Information

Throughout your participation, we may collect:

• Names and contact information of clients you refer

• Referral dates and consultation outcomes

• Project details and contract values (for reward calculation)

• Communication records related to referrals

• Payment and tax information (W-9 forms)

 

2.3 Engagement Information

• Event attendance records

• Communication preferences

• Newsletter subscription status

• Feedback and survey responses

• Interaction history with Renew team members

 

2.4 Automatically Collected Information

When you access our Partner Portal or landing pages:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent

• Referring website information

 

3. How We Use Your Information

 

We use your personal information for the following purposes:

 

3.1 Program Administration

• Processing and managing partner registrations

• Tracking and verifying referrals

• Calculating and processing referral rewards

• Communicating program updates and changes

• Managing partner perks and exclusive benefits

 

3.2 Communication

• Sending registration confirmations

• Providing referral status updates

• Sharing event invitations and program news

• Delivering quarterly check-ins and newsletters (if opted in)

• Responding to inquiries and providing support

 

3.3 Business Operations

• Maintaining accurate partner records in our CRM system

• Generating reports on program performance

• Processing payments and tax documentation

• Ensuring compliance with legal and tax obligations

• Improving our referral program and services

 

3.4 Marketing (With Your Consent)

• Sending updates about partner benefits and events

• Sharing company news and project showcases

• Providing industry insights and best practices

• Promoting exclusive partner experiences

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4. Legal Basis for Processing (GDPR Compliance)

 

We process your personal information based on:

• Consent: You provide explicit consent when registering for the program

• Contract Performance: Processing is necessary to fulfill our referral agreement

• Legitimate Interests: We have legitimate business interests in managing partnerships and processing referrals

• Legal Obligations: We must process certain information for tax and regulatory compliance

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5. Information Sharing and Disclosure

 

5.1 We Do NOT Sell Your Information

 

Renew design + build does not sell, rent, or trade your personal information to third parties for marketing purposes.

 

5.2 Limited Sharing

 

We may share your information only in these circumstances:

Service Providers: Third-party vendors who assist with:

• Payment processing (banks, PayPal, Venmo)

• CRM and database management

• Email marketing platforms (if subscribed)

• Event management services

Legal Requirements: When required by law, court order, or government regulation

Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to affected partners)

Client Referrals: We share only the necessary information with referred clients to acknowledge the referral source and process rewards

With Your Consent: Any other sharing will only occur with your explicit permission

 

6. Data Security

 

We implement industry-standard security measures to protect your information:

• Secure SSL encryption for data transmission

• Password-protected databases and CRM systems

• Limited access to personal information (need-to-know basis)

• Regular security audits and updates

• Secure physical and digital storage of tax documents

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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7. Data Retention

 

We retain your personal information for as long as:

• You remain an active participant in the Partner Referral Program

• Required for tax and financial record-keeping (typically 7 years for IRS compliance)

• Necessary to comply with legal obligations

• Needed to resolve disputes or enforce agreements

After these periods, we will securely delete or anonymize your personal information.

 

8. Your Rights and Choices

 

You have the following rights regarding your personal information:

 

8.1 Access and Correction

• Request access to your personal information

• Update or correct inaccurate information

• Contact us at partners@renewdesignbuild.com

 

8.2 Data Portability

• Request a copy of your data in a structured, machine-readable format

 

8.3 Deletion

• Request deletion of your personal information (subject to legal retention requirements)

• Note: Deletion may result in termination of program participation

 

8.4 Communication Preferences

• Opt out of marketing communications at any time

• Unsubscribe from newsletters via email links

• Note: You cannot opt out of essential program communications (referral confirmations, payment notifications)

 

8.5 Withdrawal of Consent

• Withdraw consent for data processing at any time

• May affect your ability to participate in the program

 

8.6 Complaints

• Lodge complaints with relevant data protection authorities

• Contact us first to resolve concerns directly

 

9. Cookies and Tracking Technologies

 

Our Partner Portal and landing pages may use:

• Essential Cookies: Required for registration and portal functionality

• Analytics Cookies: To understand how partners use our platform (Google Analytics)

• Marketing Cookies: For retargeting (only with consent)

You can manage cookie preferences through your browser settings.

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10. Third-Party Links

 

Our Partner Portal may contain links to third-party websites (LinkedIn, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

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11. Children's Privacy

 

The Partner Referral Program is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

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12. Washington State-Specific Rights

As a Washington State business, we comply with all applicable state privacy laws. Washington residents have additional rights under state consumer protection laws.

 

13. Updates to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect:

• Changes in our data practices

• New legal requirements

• Program enhancements

We will notify registered partners of material changes via email. Continued participation after notification constitutes acceptance of the updated policy.

 

14. Contact Us

 

For questions, concerns, or requests regarding this Privacy Policy or your personal information:

Renew design+build
Partner Referral Program
Vancouver, WA

Email: partners@renewdesignbuild.com
Phone: (360) 253-2000
Website: www.renewcreations.com

Data Protection Inquiries:
Please include "Privacy Request" in the subject line for priority handling.

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15. Consent

 

By registering for the Renew design+build Partner Referral Program, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

 

© 2025 Renew Design + Build. All rights reserved.

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