Privacy Policy
Last Updated: November 20, 2025
1. Introduction
Renew Design + Build ("Renew," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of participants in our Partner Referral Program. This Privacy Policy explains how we collect, use, store, and protect information provided through the Partner Referral Program registration and participation process.
This Privacy Policy applies specifically to the Partner Referral Program and should be read in conjunction with our main website privacy policy (if applicable).
Company Information:
Renew Design + Build (formerly Renew Creations)
Vancouver, WA
Serving Clark County and Southwest Washington since 2013
Phone: (360) 253-2000
Email: joshh@renewcreations.com
2. Information We Collect
2.1 Registration Information
When you register for the Partner Referral Program, we collect:
Full name (first and last)
Email address
Phone number
Company name (if provided)
Business type/industry
Years in business
Service area
Website or LinkedIn profile URL
Information about your interest in partnering
How you heard about our program
2.2 Referral Activity Information
Throughout your participation, we may collect:
Names and contact information of clients you refer
Referral dates and consultation outcomes
Project details and contract values (for reward calculation)
Communication records related to referrals
Payment and tax information (W-9 forms)
2.3 Engagement Information
Event attendance records
Communication preferences
Newsletter subscription status
Feedback and survey responses
Interaction history with Renew team members
2.4 Automatically Collected Information
When you access our Partner Portal or landing pages:
IP address and device information
Browser type and operating system
Pages visited and time spent
Referring website information
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Program Administration
Processing and managing partner registrations
Tracking and verifying referrals
Calculating and processing referral rewards
Communicating program updates and changes
Managing partner perks and exclusive benefits
3.2 Communication
Sending registration confirmations
Providing referral status updates
Sharing event invitations and program news
Delivering quarterly check-ins and newsletters (if opted in)
Responding to inquiries and providing support
3.3 Business Operations
Maintaining accurate partner records in our CRM system
Generating reports on program performance
Processing payments and tax documentation
Ensuring compliance with legal and tax obligations
Improving our referral program and services
3.4 Marketing (With Your Consent)
Sending updates about partner benefits and events
Sharing company news and project showcases
Providing industry insights and best practices
Promoting exclusive partner experiences
4. Legal Basis for Processing (GDPR Compliance)
We process your personal information based on:
Consent: You provide explicit consent when registering for the program
Contract Performance: Processing is necessary to fulfill our referral agreement
Legitimate Interests: We have legitimate business interests in managing partnerships and processing referrals
Legal Obligations: We must process certain information for tax and regulatory compliance
5. Information Sharing and Disclosure
5.1 We Do NOT Sell Your Information
Renew Design + Build does not sell, rent, or trade your personal information to third parties for marketing purposes.
5.2 Limited Sharing
We may share your information only in these circumstances:
Service Providers: Third-party vendors who assist with:
Payment processing (banks, PayPal, Venmo)
CRM and database management
Email marketing platforms (if subscribed)
Event management services
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to affected partners)
Client Referrals: We share only the necessary information with referred clients to acknowledge the referral source and process rewards
With Your Consent: Any other sharing will only occur with your explicit permission
6. Data Security
We implement industry-standard security measures to protect your information:
Secure SSL encryption for data transmission
Password-protected databases and CRM systems
Limited access to personal information (need-to-know basis)
Regular security audits and updates
Secure physical and digital storage of tax documents
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as:
You remain an active participant in the Partner Referral Program
Required for tax and financial record-keeping (typically 7 years for IRS compliance)
Necessary to comply with legal obligations
Needed to resolve disputes or enforce agreements
After these periods, we will securely delete or anonymize your personal information.
8. Your Rights and Choices
You have the following rights regarding your personal information:
8.1 Access and Correction
Request access to your personal information
Update or correct inaccurate information
Contact us at partners@renewdesignbuild.com
8.2 Data Portability
Request a copy of your data in a structured, machine-readable format
8.3 Deletion
Request deletion of your personal information (subject to legal retention requirements)
Note: Deletion may result in termination of program participation
8.4 Communication Preferences
Opt out of marketing communications at any time
Unsubscribe from newsletters via email links
Note: You cannot opt out of essential program communications (referral confirmations, payment notifications)
8.5 Withdrawal of Consent
Withdraw consent for data processing at any time
May affect your ability to participate in the program
8.6 Complaints
Lodge complaints with relevant data protection authorities
Contact us first to resolve concerns directly
9. Cookies and Tracking Technologies
Our Partner Portal and landing pages may use:
Essential Cookies: Required for registration and portal functionality
Analytics Cookies: To understand how partners use our platform (Google Analytics)
Marketing Cookies: For retargeting (only with consent)
You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our Partner Portal may contain links to third-party websites (LinkedIn, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
11. Children's Privacy
The Partner Referral Program is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
12. Washington State-Specific Rights
As a Washington State business, we comply with all applicable state privacy laws. Washington residents have additional rights under state consumer protection laws.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Changes in our data practices
New legal requirements
Program enhancements
We will notify registered partners of material changes via email. Continued participation after notification constitutes acceptance of the updated policy.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information:
Renew Design + Build
Partner Referral Program
Vancouver, WA
Email: partners@renewdesignbuild.com
Phone: (360) 253-2000
Website: www.renewcreations.com
Data Protection Inquiries:
Please include "Privacy Request" in the subject line for priority handling.
15. Consent
By registering for the Renew Design + Build Partner Referral Program, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.
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